mission image

Service Mission and Vision

As an independent Local Government organisation, Ayrshire Valuation Joint Board's mission is to provide equitable, customer focussed, best value, high quality, professional valuation and electoral services for all its stakeholders.

Our vision is to provide a range of valuation and electoral services to the stakeholders of the Valuation Joint Board in accordance with statute and at levels of excellence which exceed their expectations.

Aims and Objectives

In order that we fulfil our Mission and achieve our Vision we will : -

  • Ensure that our services are delivered in accordance with all statutory requirements
  • Plan service development and delivery in accordance with the principles of Best Value and continuous improvement
  • Consult our stakeholders about their needs and expectations
  • Recognise our employees as both stakeholders and our most important asset
  • Take individual and collective responsibility for the services provided by AVJB
  • Encourage innovation and recognise achievement within the organisation
  • Monitor and report performance levels to stakeholders (Public Performance Report, KPIs)
  • Integrate Equalities issues into all aspects of our service provision
  • Build on our achievements to date

Service Plan

adobe image   AVJB Service Plan

Corporate Plan

adobe image   AVJB Corporate Plan

Service Level Agreements (SLA)

adobe image   AVJB - East Ayrshire SLA
adobe image   AVJB - North Ayrshire SLA
adobe image   AVJB - South Ayrshire SLA